Workflow Library
Unify, automate, collaborate, manage.
Every EV charger project flows through the same eight stages. Click any step in the stream to jump straight to how Ampsflow handles it.
Flexible and modern setup
More steps, decision and approval design, API driven — change the workflow without changing the platform.
Safe and scalable
Single source of truth, sized for projects and operators of every size — from a regional installer to a national CPO.
Monitoring and transparency
KPI settings on every step, keep your location partners informed with live status and automatic reports.
Step 1
Input request (external)
Every workflow starts with a request — from a customer, a fleet operator, a municipality, a partner CPMS or an internal team. Ampsflow normalises intake so nothing falls through the cracks.
- API and email intake from any source
- Auto-classification by site type, customer and SLA
- Duplicate detection across existing tickets and projects
- Customer gets an instant acknowledgement with a tracking link
Step 2
Check site
Before anyone drives anywhere, we validate what we already know about the location — and only dispatch a survey when it actually adds information.
- Address normalisation and geocoding
- Pull existing site records, photos and as-builts
- Trigger desktop or on-site survey based on rules
- Capture survey output (photos, measurements, notes) against the site
Step 3
Business rules
Your commercial, technical and compliance rules — applied automatically. Pricing, hardware selection, approval thresholds, contractor eligibility — all configurable, all auditable.
- Rule editor with versioning and rollback
- Per-customer, per-site and per-product overrides
- Decision and approval steps inline in the workflow
- Full audit trail of which rule fired and why
Step 4
Grid connection request
Generate, submit and track grid-operator paperwork from the same record. No more parallel spreadsheets, no more lost reference numbers.
- Pre-filled forms per DNO / grid operator
- Status sync via API where supported, manual capture where not
- Automatic reminders before deadlines
- Connection cost and lead-time stored on the project
Step 5
Ground works
Coordinate civils contractors with the same level of rigour as your electrical teams. Scope, schedule, evidence and sign-off — all in one place.
- Scope-of-works generated from site survey
- Contractor dispatch with brand-aware instructions
- Photo and measurement evidence on completion
- Snag list and rework loop built in
Step 6
Installer
The right installer, with the right qualifications, with the right instructions for the exact hardware on site — and a mobile app that works offline.
- Skill- and certification-aware dispatch
- Brand-specific install procedures on mobile
- OCPP commissioning tests captured in-app
- Customer signature and hand-over photos before close-out
Step 7
Planning
Capacity planning across your whole network and contractor pool — not just the next two weeks. See where bottlenecks are forming before they hit your SLAs.
- Live view of contractor capacity by region and skill
- What-if scheduling for new projects and frameworks
- Bottleneck alerts tied to your throughput model
- Re-sequencing tools when priorities change mid-week
Step 8
Handover to operations
Close the loop. The asset, its documentation, its test results and its warranty terms land in your CPMS and asset register the moment commissioning passes.
- Auto-generated handover pack (PDF + structured data)
- Push to CPMS, ERP and asset register via API
- Warranty clock starts; maintenance plan auto-scheduled
- Customer notified, invoicing triggered
See your own workflow on Ampsflow.
We'll model one of your existing project types in a sandbox and walk you through it end-to-end.